Terms and Conditions of Sale (T&Cs)
1. Products and Services
We offer high-quality ergonomic pillows designed to improve sleep quality and overall well-being. Product descriptions, specifications, and images are provided for informational purposes and may be subject to slight variations.
2. Pricing and Payment Methods
All prices are displayed in Livre Sterling and include applicable taxes unless otherwise stated. We accept the following payment methods: [Credit Card, PayPal, Bank Transfer, etc.]. Payments must be completed before order processing and shipment.
3. Shipping and Delivery
We deliver around the world. Estimated delivery times vary depending on the destination and shipping method chosen at checkout. While we strive to meet estimated delivery times, delays may occur due to unforeseen circumstances. Customers will receive tracking information once their order is shipped.
4. Returns and Refunds
If you are not completely satisfied with your purchase, you may request a return within 14 days days of receiving your order. The product must be unused, in its original packaging, and in resellable condition. Refunds will be processed after inspection. Return shipping costs may apply unless the product is defective or incorrect.
5. Liability and Warranties
We ensure that all our products meet high-quality standards. However, we are not responsible for damages caused by improper use or modifications made by the customer. Any manufacturing defects will be covered under our warranty policy, subject to conditions outlined on our website.
6. Customer Support
For any questions or concerns regarding your order, please contact our support team at contact@floconia.com. We strive to respond to all inquiries as quickly as possible.
The Story Behind Our Brand
Our journey began with a simple, yet profound realization: quality sleep is essential to living a fulfilling and healthy life. Dr. Jonathan Hale, a dedicated chiropractor and sleep enthusiast, spent years witnessing the profound impact of poor sleep on his patients' physical and mental health. He knew something had to change.
Driven by a passion for well-being and armed with a background in medical sciences, Dr. Hale set out to create a solution that addressed the root causes of discomfort during sleep. His goal was clear: to design a product that would not only promote better rest but also support the body’s natural alignment and recovery processes.
After countless hours of research, prototyping, and testing, our signature ergonomic pillow was born. Combining cutting-edge materials with a design rooted in science, it provides the perfect balance of comfort and support.
Today, our mission remains the same as it was on day one: to help people wake up feeling refreshed, rejuvenated, and ready to live their best lives. Every product we create is a testament to our commitment to innovation, wellness, and the pursuit of better sleep.
Join us on this journey to transform the way you rest because everyone deserves the gift of a great night’s sleep.