Privacy policy
Floconia ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and purchase our products.
1. Information We Collect
We collect different types of information to provide and improve our services, including:
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Personal Information: Name, email address, phone number, shipping and billing address, and payment details.
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Device Information: IP address, browser type, operating system, and how you interact with our website.
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Usage Data: Pages visited, time spent on our site, and other analytical data.
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Improve customer service and user experience
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Communicate with you about promotions, offers, and updates
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Detect and prevent fraud and security issues
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Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
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Service Providers: Payment processors, shipping partners, and marketing tools to facilitate our services.
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Legal Compliance: If required by law or to protect our rights and customers.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may impact site functionality.
5. Data Security
We implement security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission is 100% secure.
6. Your Rights
Depending on your location, you may have rights regarding your personal data, such as:
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Accessing, updating, or deleting your data
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Opting out of marketing communications
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Requesting a copy of your data
To exercise your rights, contact us at [Insert Contact Email].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies and recommend reviewing their terms before providing any personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."
9. Contact Us
For any questions or concerns about this Privacy Policy, contact us at:
Floconia
contact@floconia.com
The Story Behind Our Brand
Our journey began with a simple, yet profound realization: quality sleep is essential to living a fulfilling and healthy life. Dr. Jonathan Hale, a dedicated chiropractor and sleep enthusiast, spent years witnessing the profound impact of poor sleep on his patients' physical and mental health. He knew something had to change.
Driven by a passion for well-being and armed with a background in medical sciences, Dr. Hale set out to create a solution that addressed the root causes of discomfort during sleep. His goal was clear: to design a product that would not only promote better rest but also support the body’s natural alignment and recovery processes.
After countless hours of research, prototyping, and testing, our signature ergonomic pillow was born. Combining cutting-edge materials with a design rooted in science, it provides the perfect balance of comfort and support.
Today, our mission remains the same as it was on day one: to help people wake up feeling refreshed, rejuvenated, and ready to live their best lives. Every product we create is a testament to our commitment to innovation, wellness, and the pursuit of better sleep.
Join us on this journey to transform the way you rest because everyone deserves the gift of a great night’s sleep.